Very good, friendly service. Terry and staff went out of their way to help me out of a bad situation when traveling back to Perth.
Definitely would NOT recommend this place. My car broke down at Shark Bay right before long weekend, RAC said that if i got my car towed to Carnarvon they can have a look the next day instead of the following week at Shark Bay. So we paid an extra $300 just to get to Carnarvon and we went to this auto service at 9am the next day. The owner Terry said he will have a quick look so we waited at the reception. No update until we asked for it until 11am. The reception lady said Terry was away but she heard that it was an electrical problem and he needed to bring in an electrician later in the afternoon to have a look. She suggested we go back and she will call us back. And no phone calls until we call back at 3pm, which was when they told us electrician not coming until after long weekend. We told her earlier that we were supposed to leave Carnarvon that night and we already have our accommodation arranged elsewhere. Do not appreciate their service at all. In the end we met with Terry and he said the fan is not working and he had to order it from Perth, but when we asked if he already ordered it he said no. We just left after paying, feeling so frustrated with their service and brought the car to an electrician like Terry said what we need after the long weekend. The electrician said the fan is working fine so it is a mechanical problem. Luckily we didnt leave our car there since they would be ordering the wrong part.
Just had the pleasure of stopping by! The team helped me out when I am halfway through my trip from Perth back home to Port Hedland! Lovely staff, very helpful and thorough! If you need any mechanical work or towing done in or around Carnarvon, call these guys!
Thank you guys so much for your great help! When we broke down we had our dog with us, no problem for them at all. Billy the tow truck driver was super sweet to our dog. They welcomed us at their place, even though it was Sunday evening, and lovely Tracy immediately organised a cabin for us at a dog friendly caravan park where they dropped us off. Transport of us, car and trailer back home was arranged. Terry and Tracy you were amazing! 5 stars!
Extremely helpful and friendly staff. Terry arranged for the transport and reconditioning of our transmission. He provided transport for us to transfer items from the car to the caravan park. His mechanics worked hard to resolve problems. Very happy with service.
Carnarvon Auto Servicing & Towing is an Australian Car Repair based in Carnarvon, Western Australia. Carnarvon Auto Servicing & Towing is located at 40 Cornish St, East Carnarvon WA 6701, Australia.
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